Terms of service

Terms

By accessing the website https://www.thehiddenbeautybar.co.uk/ you are agreeing to be bound by these terms of service, terms of sales and privacy policy all applicable laws and regulations and agree that you are responsible for compliance with any applicable local laws. Please read these Terms and Conditions carefully and ensure that you understand them. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

 

Information about us

Our site, https://www.thehiddenbeautybar.co.uk/ is owned and operated by MG Publications Limited, a limited company registered in England & Wales with company number 05862714, Trading as The Hidden Beauty Bar. whose registered address is 45 City Road, Chester CH1 3AE and whose main trading address is The Hidden Beauty Bar, St. Asaph LL17 0RF.

 

Bookings

Bookings can be made through the following


Cancellations

Please provide at least 24 hours' notice if you need to cancel or reschedule your appointment.

Cancellations made with less than 24 hours' notice will incur a 50% fee of the full treatment price.

 

No shows

Failure to attend your scheduled appointment without prior notice will incur a 100% fee (the full treatment price).

All outstanding fees must be settled before any future bookings can be made.

 

Late arrivals

Please arrive promptly for your appointment. If you are more than 10 minutes late, we may be unable to complete your treatment or may need to shorten it due to back-to-back appointments.

If your appointment cannot go ahead, the 100% no-show fee will apply.

 

Complaints

If you are not satisfied with your treatment after your appointment, please contact us direct. Any complaints should be raised within the first 24 hours after your appointment.

 

Patch Testing

If you are new to the salon for any Eyelash /Brow tinting and/or Eyelash Extensions, we require a patch test 48 hours prior to your visit. This is to ensure you are not allergic to any of the products that would be used during the appointment. Please note, no treatment will be given unless a patch test is carried out.  

 

Consent for juniors

We require signed consent from a parent/ Guardian before any treatment is carried out on under 16-year-old. Some treatments are not offered to juniors please double check before booking an appointment. 

 

These Terms and Conditions are effective as of 1st June 2019.